Read what our satisfied customers have to say!
- Jennifer Williamson
New Ruf was incredible to work with. They helped walk us through the entire process step-by-step (i.e. insurance, appraisal, etc.). We now have a beautiful brand new, dependable roof! They have incredible customer service and did a clean, quality job on the roof.
I haven't used your services because I live in an apartment, but I wanted to give a shoutout to whoever the guy is that drives the dark colored Kia with the ladder on their roof. Somebody on a motorcycle dropped their money at the light, and he jumped out of the car to give it back to them before it turned green. I asked my wife to quickly scan the QR code on the back of his car to find out who you guys are. You don't come across many people like that these days. Whoever he is, give that man a high five when you see him for me.
Tristen was great to work with from the beginning, he explained everything, was on top of the project, kept us updated and worked with our insurance company to get everything taken care of ! Highly recommend
- Jenny Carswell
I had an outstanding experience! The project supervisor, Tyler Griffiths is an excellent worker, is very familiar with all the details required in dealing with insurance companies, appraisers and all the equipment needed to replace a roof. The team who did the actual roof were excellent, did the job in one day and when they finished the driveway was swept, the front porch was swept, the deck at the back was cleaned off and the picnic table cleaned off and the chairs set up around it. There were no nails left on the lawn or gardens. I cannot say enough good things about this team.
As a HUGE advocate for good hometown service, I could not be more impressed by Sergio! He was extremely responsive and knowledgeable and walked me through the process from filling a claim and working with insurance to choosing the right product for the roof. Admittedly, I put off replacing the roof for over a year because I was totally overwhelmed by the thought of the process, but Sergio eased my mind, assured me he would take care of me along the way, and he actually made it happen. Thank you Sergio! I appreciate you 🙂
Sergio and Dan at Newruf did a great job replacing our hail-damaged roof. It was a difficult job with our steep roof but they did fantastic work very efficiently and professionally. They got insurance to approve initially based on what they found, and everything came in at the insurance estimate. Oh, and they did gutters too! I would happily use them again.
“Jonathan was really helpful. He guided me through not just the price and cost and features, but he also helped with the insurance adjuster. That was really worthwhile.”
“I love my roof now! My daughter was driving down the road the other day and said, ‘Mom! Your roof stands out among all the others!’ Yeah, we’re pretty happy with it.”
“Working with you guys, you pretty much just streamlined all of that. You took care of all the little stuff. I didn’t have to worry about meeting with the insurance adjuster. You met with him while I was there and streamlined the whole process.”
“Again and again we were denied a claim for our roof. We finally called NewRüf and they came in and Kristina was there every step of the way. We were able to get a new roof because Kristina was there with us.”